product
Sales Creatio
A comprehensive platform for professional sales management and acceleration of sales processes of any complexity
Consolidate customer data, automate lead and sales workflows, manage contracts and documents, track orders and invoices, conduct plan-to-fact sales analysis, and improve team collaboration.
Lead management
Full cycle of lead management, including registration, distribution, processing, and transfer to sales, combined with advanced tools for managing sales of various types.
Sales productivity
Transparent activity management, seamless calendar and email synchronization, intelligent notifications, built-in omnichannel communications, dashboards for monitoring your own productivity, and tools for team collaboration.
Sales planning
Flexible tools for multidimensional sales planning, forecasting and monitoring of performance indicators for both an individual manager and the company as a whole, regular reporting, and interactive dashboards.
product
Marketing Creatio
Multichannel platform for managing marketing campaigns at all stages of interaction with potential customers
Identify audience needs and personalize communications across all available channels, increase the effectiveness of digital advertising, and simplify the implementation of marketing projects.
Portrait of a client 360 °
Consolidation of data on potential and existing customers from different channels, flexible segmentation and analysis of the customer base, complete interaction history, predictive scoring, and built-in communication tools.
Lead management
Full cycle of lead management, including registration, distribution, processing, and transfer to sales, as well as advanced tools for organizing teamwork and analyzing the effectiveness of attracting potential customers.
Digital advertising
A user-friendly set of tools for managing advertising on social media and online platforms, including campaign planning, performance monitoring, and real-time control over the ratio of advertising costs to conversions.
product
Service Creatio
Intelligent platform for managing internal and external services.
Manage customer requests and inquiries, provide operators with a convenient workplace for productive work, organize omnichannel communications, and easily create a perfect customer experience.
Managing requests
Incident and request management of various types, automated processes for registering and processing requests in accordance with established SLAs, request history with interactive analytics, an omnichannel approach to communications, and interaction with colleagues.
Contact center
A consolidated workstation for an operator or service agent to handle a queue of incoming and outgoing calls with a complete customer profile and communication across multiple channels, as well as flexible intelligent tools for load balancing and monitoring employee performance.
Field service management
Sophisticated tools for coordinating field service engineers' tasks and monitoring the implementation of plans, combined with a mobile application to support the work of field employees.
product
Automotive Creatio
The industry-specific solution is designed for companies that sell and service vehicles.
Consolidate customer data, automate lead and sales workflows, manage contracts and documents, track orders and invoices, conduct plan-to-fact sales analysis, and improve team collaboration.
Ready-made business processes for sales, service, financial services, and others
Thanks to the customized business processes, all departments of the company will be able to start working in the system as quickly as possible.
Recording all touches with the client
The greatest value is knowing the answer! How many cars were sold in a certain period of time? Every employee, from the manager to the owner, knows this. But is this the most important question for effective forward movement? The most important question is: how many cars were NOT sold! Success awaits those who know the answer to this question.
Track the entire customer lifecycle
Track the entire life cycle from the first contact to regular maintenance. The entire history of communications and vehicle maintenance is stored in the system.
product
Marketplace
E-Chat integration
Allows customers to connect their personal Viber/Telegram account to the Creatio system using the E-Chat service. The add-on directs all communications through Creatio's omnichannel functionality, so all chats are carried out using the communications panel, and chat history is available in the standard Chat section.
BAS integration
With the help of BAS integration, you can establish a communication link between your Creatio and the 1C accounting system. The program's functionality allows you to set integration rules between system objects, specifying startup conditions, filtering, business processes that implement "triggers" - before/after/instead - for objects in Creatio.
E-Sputnik integration
Extends Creatio's capabilities by integrating advanced features for managing mass communications via Viber and SMS channels. This integration extends the core functionality of the platform, providing users with a comprehensive solution for effective and targeted outreach.
DropBox connector
The DropBox connector for Creatio lets you move files to an available DropBox file storage. If you need to move files saved in Creatio to an external location, you can put them in your personal DropBox.
SmartTender connector
SmartTender connector allows you to upload commercial and government tenders from the smarttender.biz tender platform to Creatio. The solution will be useful for companies that actively work with tenders.
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